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Terms of services

LOPX Terms of Service

Last Updated: November 16, 2025

LOPX is owned and operated by LOPX, LLC (“we,” “us,” “our”). By creating an account, accessing, or using the LOPX platform (the “Service”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and authorized to bind your law firm or healthcare practice. You represent that all information you provide is accurate.

2. Account Responsibilities

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

3. Pricing and Billing

Every new user receives a 3-month free trial. We collect payment details upfront for seamless continuation after the trial; no charges are applied until the trial ends. You may cancel anytime—access continues through the end of your paid period.

Monthly pricing (billed per user after the trial):

Law Firms

  • Global Tier: $40 per user
  • VIP Tier: $80 per user

Healthcare Providers

  • Global Tier: $30 per user
  • VIP Tier: $50 per user

All prices exclude applicable taxes.

Automatic Renewal Disclosure

Subscriptions automatically renew monthly unless cancelled. You may cancel at any time in your account settings. California residents: you will receive a reminder email at least 3 days (but no more than 30 days) before renewal. You may cancel without penalty before the renewal date.

4. Permitted Use

You may use LOPX solely to:

  • Search and connect with providers or law firms
  • Manage your network and cases
  • Send, receive, and track Letters of Protection (VIP tier)
  • Communicate securely within the platform

5. Prohibited Use

You may not:

  • Violate any law or professional regulation (including HIPAA and state bar rules)
  • Upload false, misleading, or unauthorized patient/health information
  • Share Protected Health Information (PHI) outside LOPX’s secure channels
  • Attempt to reverse-engineer, scrape, or disrupt the Service
  • Use the Service for spam or unrelated commercial activity

6. Your Rights

You retain ownership of all data you upload. You grant LOPX a worldwide, royalty-free license to host, display, and process that data solely to provide and improve the Service. You are solely responsible for the accuracy and legality of your content.

7. Intellectual Property

All platform code, design, branding, and features (excluding your uploaded data) are owned by LOPX, LLC or its licensors. You receive a limited, non-transferable license to use the Service under these Terms.

8. Privacy & HIPAA

Your use is governed by our Privacy Policy (available at lopx.com/privacy). We maintain HIPAA-compliant safeguards for Protected Health Information. Residents of California, Colorado, Connecticut, Utah, Virginia, and other states with comprehensive privacy laws may have additional rights—see the Privacy Policy for details.

9. Termination and Suspension

We may suspend or terminate your account for violation of these Terms or non-payment. Upon termination, access ends immediately, but we retain data as required by law (e.g., 7 years for certain records).

10. Disclaimers; Limitation of Liability

The Service is provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties to the fullest extent permitted by law. In no event will our aggregate liability exceed the greater of (a) the amount you paid us in the 12 months preceding the claim or (b) $100. Some states do not allow certain limitations, so the above may not apply to you.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, to the extent permitted by applicable law. Any dispute shall be resolved exclusively in the state or federal courts located in Dallas County, Texas, unless prohibited by law.

At our sole discretion, we may require any dispute to be resolved through binding arbitration under the American Arbitration Association’s Consumer Arbitration Rules.

12. State-Specific Notices

The Service is provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties to the fullest extent permitted by law. In no event will our aggregate liability exceed the greater of (a) the amount you paid us in the 12 months preceding the claim or (b) $100. Some states do not allow certain limitations, so the above may not apply to you.

  • California: Automatic renewal reminders as required by Cal. Bus. & Prof. Code § 17600 et seq.
  • New York: Automatic renewal disclosures per N.Y. Gen. Bus. Law § 527-a.
  • Illinois: Automatic renewal disclosures per 815 ILCS 601.

13. Changes to Terms

We may update these Terms. Material changes will be communicated via email or in-app notice at least 30 days in advance. Continued use after the effective date constitutes acceptance.

Questions? Contact support@lopx.com

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